Technology Administrative Assistant (Part-time)

This position will serve as the point of contact for teachers, students, and families in using technology in the classrooms at MJHS via the work order or ticket system. The direct supervisor for this position is MJHS Administration and the work environment location is Maryville Junior High School. 

Assist with the MJHS technology work order system: 

• Creating work order requests for issues reported by phone 
• Assisting with first level troubleshooting and support  
• Forwarding help requests from online, email, and phone to the proper IT staff 
• Periodically following up with teachers, families, and students via email or phone to confirm problem resolution 

 Assist with clerical tasks: 

• Shipping and receiving 
• Maintaining and updating records of technology assets at MJHS 
• Assigning devices to students and staff as needed 
• Other duties as assigned 

 Skills: 

• Organization 
• Verbal communication 
• Telephone/email skills 
• Customer focus 
• Professionalism 

 Desired Qualities:  

• Positive relationships in working with others on a team 
• Demonstrates honesty, integrity, and professionalism 
• Strong work ethic 

 Additional Expectations: 

• Ability to perform any physical duties associated with this position (e.g., lifting up to 50 pounds on a regular basis, sitting for long periods of time, standing for extended periods of time, etc.) 
• FLSA Status:  Non-Exempt